FYI & FAQ's
Frequently Asked Question
What should I wear during my massage?
Traditionally, clients are fully undressed and carefully draped with sheets during a massage. For the particular kind of work I do, I HIGHLY recommend that you come in minimal sports underwear (shorts for men and sports bra and shorts for women). The sheets are restrictive and will greatly affect the ability to fully engage in certain movements and exercises, and creates barriers to access certain areas of the body when implementing the use of devices. Though it is recommended, it is ultimately up to each individual client regarding what they want to wear during their massage.
Do you work on Minors?
I do work with minors of any age. There are certain restrictions though, including the requirement of an adult always needing to be present for minors aged 16 years and under. Minors 18 and under are also required to wear sports underwear (and sports bras if female). A waiver will need to be signed before the session begins.
Are the lengths of your sessions actually as advertised?
The length of the massage sections are exactly as advertised. We don't cut corners like many other massage places for transition time at the client's expense. I adjust the schedule to accommodate a 15-minute gap for transitions. If you paid for a 60-minute massage, you will get the full 60-minutes of work done.
Do you provide in-home or event services? If so, how much does it cost and how far are you willing to go?
Yes and Yes! I travel to people's homes to provide massage therapy services upon request. You can find pricing information for in-home services HERE! I will travel as far as your budget allows. I also will travel and provide services for events/functions. A travel fee of the same amount will still apply whether it is at a personal residence or commercial residence. Pricing is subject to change, however, depending on the event, date, expected clients, length of time, and the specific services requested. Please give us a call, and we'd love to work with you to provide massage therapy services at your next event!
Do you have other therapists you work with?
No, I am the sole owner and only therapist here at Deeply Therapeutic, LLC. I have an administrator that is able to help with anything beyond performing massage services. I do have a wonderful network of other massage therapists or other holistic practitioners that I like to refer clients to who are either needing more or something different.
Do you offer other types of massages for those who perhaps need something a little lighter?
Yes. I work to tailor each session according to the needs and wants of each individual client. I do believe that deep tissue is the only true way to really make effective change in the muscles, but I do understand the need for many to have a nice session aimed at simply increasing blood flow, lymph movement, and increasing oxytocin levels in the body for deep relaxation. A simple touch goes a long ways for everybody who has a body.
Are there any conditions that someone may have that you think deep tissue massage would not be good for?
Massage therapy is a great remedy for stress relief and musculoskeletal health. There are very few things that massage therapy would be a contraindication to. Though it is good to keep in mind that if you have a fever or acute infection massage could worsen it by increasing circulation and spreading pathogens. Those who are on blood thinners (like Warfarin) are also more prone to bruising. If you have cancer or seizures, please consult your doctor before coming in for a massage. Otherwise, massage therapy is great for anybody who has a body!
Do you have a cancellation/late/no-show policy?
Yes, Yes, and Yes! A fee of 50% of the session booked will be charged to anyone who cancels less than 24hours in advance of their scheduled massage (unless proof of an emergency event is provided). As business continues to grow and we have to turn away clients to serve another, this is a partial compensation for both lost time and income for the therapist. There is a refund and cancellation policy page present in the Client Intake Form. For a quick view of the refund and cancellation policy click HERE!
Do you offer gift certificates?
Absolutely-- there are few greater gifts to offer friends and family who are often-times too busy to care for their bodies than a nice, deep-tissue massage. Give us a call and we can give or mail out a personalized gift certificate to any person/address/location you want.
Do you have social media?
Yes! Follow me on Instagram for daily content, updates, specials, and entertainment!
Is there a way to offset the travel fee?
If you set up a minimum of a 3hr massage session (typically booked by 2 people booking a 90min massage each), then I will waive the travel fee listed on the contact page. If I could also walk to you from where i am, I will also wave the fee.
Do you acccept insurance?
Unfortunately we do not. However, we work with PIP claims for those who've been in a vehicular accident, and accept payments from a HSA (Health Savings Account). Otherwise, we accept payments in the form of cash, credit/debit cards, Zelle, Venmo, and PayPal. No Cashier's checks, and no "I owe you's".
Will you post me in your content?
I legally cannot include you in any of my content without your explicit consent. If you don't mind being featured though, please let me know, as I am always looking for willing participants for content and advertising.
What activities should I avoid or do to help retain the effects of my massage?
It is a good idea to drink about 8-10ounces of water both before and after your massage session. Warm epsom salt baths, light stretching and mobility, saunas, and any activity that keeps the body in motion without straining it is all perfectly ok (and encouraged) after your massage to retain and promote the positive effects of your massage. Two things to avoid at all costs at least 24hrs following a massage is any form of cryotherapy and strenuous (intense) work out sessions. Your muscles have been pinned and stretched and will need a little bit of time to recover, and those two things could create an adverse response, diminishing the benefits of the massage.
Refund and Cancellation Policy
At Deeply Therapeutic, LLC We value both your time and ours. To ensure fairness and to minimize lost opportunities for other clients the following refund and cancellation policy is strictly enforced:
Cancellations Within 24hrs: Cancellations made 24hrs or less before the scheduled appointment time may be eligible for a full refund with proof of sickness or a medical/personal emergency, at the sole discretion of the therapist. Clients who fail to provide proof of any of the aforementioned circumstances who cancel 24hrs or less before the scheduled appointment will only be entitled to a 50% refund of the session cost.
No-Show Policy: Clients who fail to show up to their scheduled appointments without prior notice will NOT receive any portion of a refund. The client forfeits the full cost of the session, and understands that it is non-transferable.
Late-Shows: The scheduled appointment start and end time will be honored even if the client shows up late. Additional time will not be added to the end of a massage for clients who show up late unless there is time at the end of the currently scheduled session to recuperate the minutes. There will be no partial refund nor any lost time recompensed towards any other future booking.
We appreciate your understanding and cooperation. This policy helps us respect the time and commitment of both our clients and our therapist. By booking this session you agree to these terms and understand that any violation may result in immediate termination of all future massage services at Deeply Therapeutic, LLC. Thank you.